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We have a zero tolerance policy towards inappropriate play and fraudulent activity. This may have a detrimental impact on Your credit rating and will require Us to share Your personal information including Your identity with appropriate agencies and to report any criminal or suspicious activities to the appropriate authorities.
You are expressly prohibited from posting information or contacting Our customers to offer or promote any offers, products or services. We hereby grant You the limited, non-exclusive, non-transferable, non-sublicensable right to install and use the software We make available from the Platforms used to provide the Services the 'Software' and all content derived from the Software, including, but not limited to, the copyright and all other intellectual property rights therein, in connection with the Services in accordance with this Agreement.
You may install and use the Software on a hard disk or other storage device and make backup copies of the Software, provided that such use and backup copying is only for Your own personal use in using the Services in accordance with these Agreements, and further, that such installation and use is made through a computer or other device of which You are the primary user.
You obtain no rights to the Software except to use it in accordance with these Agreements. You will be solely liable for any damages, costs or expenses arising out of or in connection with the commission of any Prohibited Activities.
You shall notify Us immediately upon becoming aware of the commission by any person of any of the Prohibited Activities and shall provide Us with reasonable assistance with any investigations it may conduct in light of the information provided by You in this respect.
Real-money gaming on the Platforms is restricted by the New Jersey Division of Gaming Enforcement to users who are physically located within the state of New Jersey.
If one of the two is not confirmed, You will not be allowed to use the Services. To confirm Your mobile device location, we use a third-party method using carrier cell tower and WiFi signal.
If your mobile device location is not confirmed, You will not be allowed to use the Services. We cannot guarantee that your device will be able to successfully use the Location Services.
If we or our third party providers are unable to precisely track your location for any reason, you may be prevented from accessing or using the Services.
You must inform Us as soon as You become aware of any errors with respect to Your Account or any calculations with respect to any bet or wager You have placed.
In the event of such error or any system failure or game error a divergence from the normal functioning of the game logic for whatever reason that results in an error in any odds calculation, charges, fees, rake, bonuses or payout, or any currency conversion as applicable, 'Error' We will seek to place all parties directly affected by such Error in the position they were in before the Error occurred.
We reserve the right to declare null and void any wagers or bets that were the subject of such Error and to take any money from Your Account relating to the relevant bets or wagers, if there are insufficient funds in Your Account, We may demand that You pay Us the relevant outstanding amount relating to these bets or wagers.
To maintain a high level of security and integrity in the system, We reserve the right to conduct a security review at any time to validate Your identity, age, the registration data provided by You, to verify Your use of the Services, including but not limited to Your compliance with these Agreements and the policies of the Group and Your financial transactions carried out via the Services for potential breach of these Agreements and of applicable law a 'Security Review'.
In addition, to facilitate these Security Reviews, You agree to provide such information or documentation as We, in Our unfettered discretion, may request.
We become aware that You have used or attempted to use the Services for the purposes of fraud, collusion including in relation to charge-backs or unlawful or improper activity including without limitation, any manipulation of the multi-currency facilities ;.
We become aware that You have played at any other online gaming site or services and are suspected of fraud, collusion including in relation to charge-backs or unlawful or improper activity;.
You have 'charged back' or denied any of the purchases or deposits that You made to Your Account;. We will respond within a reasonable time provided that You continue to assume responsibility for all activity on Your Account until such closure has been affected by Us.
We take Responsible Gaming seriously. In the event of termination by Us, We shall give notice of the termination to You via email and, other than where termination is pursuant to section 19, as soon as reasonably practicable refund the balance of Your Account.
Where We have terminated pursuant to section 19, any payouts, bonuses and winnings in Your Account are non-refundable and deemed forfeited.
Termination of these Agreements will not affect any outstanding wagers or bets, PROVIDED that any outstanding wagers or bets are valid and are not in breach of these Agreements in any way.
The following Sections of these Terms of Service shall survive any termination of these Agreements by either party: 2, 7, 8, 14, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 29, 30, 31, and 32, along with any other Sections which are required for the purposes of interpretation.
You may suspend Your Account for a period of time as chosen by You, provided the suspended Account does not remain inactive for a period of one year which would result in Your Account being a Dormant Account and any funds remaining in your Account are subject to forfeiture by the State of New Jersey.
You may set daily limits or have Your name placed on the Internet self-exclusion list by submitting a request for self-exclusion.
The minimum time-out period is 72 hours. If You have elected to use any of the self-exclusion tools in connection with any of the Platforms provided by any Group company from time to time, You acknowledge and agree that You are not permitted to open or use an Account with any other Group company 'Additional Group Account' during the self-exclusion period You have selected.
You acknowledge that We are a United States company and operate a licensed New Jersey gaming establishment. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Platforms, the Software or the Services, use of the Platforms, the Software or the Services, or access to the Platforms, the Software or the Services.
Although We hope that you will find the material on the Platforms informative, the material and links to third-party websites and resources that may be included on the Platforms are provided for informational purposes only.
Providing links to these sites by Us should not be interpreted as endorsement or approval by Us of the organizations sponsoring these sites or their products or services.
We make no representations or warranties, express or implied, with respect to the information provided on this Platforms or any third-party website which may be accessed by a link from the Platforms, including any representations or warranties as to accuracy or completeness.
Because We have no control over third-party websites and resources, You acknowledge and agree that We are not responsible for the information and contents of such third-party websites and do not endorse and are not responsible or liable for any content, statements, representations, advertising, products, services or other materials on or available from such sites or resources.
You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused in connection with Your use or reliance on any such content, information, goods, or services available on or through any such site or resource.
If You have any complaints, claims or disputes with regard to any alleged winnings, alleged losses or the award or distribution of cash, prizes, benefits, tickets or any other item or items in a game, tournament, contest, drawing, promotion or similar activity or event, or the manner in which a game, tournament, contest, drawing, promotion or similar activity or event is conducted regarding the Services, You must submit Your complaint to Us in writing as soon as is reasonably practicable following the date of the original transaction to which the claim or dispute refers.
Complaints may be submitted by email to formalcomplaint. Any notice We give to You save as otherwise set out herein will be sent to the email address that You provide when You register Your Account.
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The simplest way to contact Borgata online customer service is via email. This email can be sent using the form that players can find in the contact us area of the site.
Once the form is fully completed, it is sent to Borgata support agents via email and they answer it to the email that the player has input into the form.
Players who prefer a faster solution can look into calling the casino via telephone. A landline is available to all New Jersey players and Borgata's online phone number is the only form of instant customer support that the casino offers.
Unfortunately, at this time, Borgata Online does not offer a live chat functionality which is often used by other online casinos, but the two channels they do offer usually take care of business quite well.
Before they start playing casino games at Borgata Online players should make sure they fully understand all the terms and conditions of using the site.
These are all listed out in detail in the help section of the site which includes all the information regarding who can play, how deposits and withdrawals work, and who and how can claim the various bonuses and promotions at Borgata Online, etc.
Before even considering play at Borgata online, players should remember that the site is currently only available to New Jersey players , which means players from other states should not be trying to get into the action.
However, also remember that as long as one is located in NJ, they can play at Borgata, so visiting players can also play as long as they are physically located within the state.
The site is only available to persons of age , meaning only those aged 21 or above can play at Borgata, like all other US casinos. The age verification process at Borgata Online requires players to confirm their identity by sending in scans of their documents, which makes it virtually impossible for minors to create an account at Borgata online.
Those who have any doubt regarding any of the terms stated in the help section of the site can simply contact the customer support via email or telephone and get the answers to all their questions.
Fortunately, the highly trained and professional staff of Borgata Online are always around to help. Borgata Online Casino is not the only product that Borgata offers New Jersey players via the internet.
The Borgata Online Poker customer support can be reached via the same channels as the Borgata Online Casino customer service. In fact, players can expect to get help from the very same agents and in the same timeframe as those playing poker.
Players who prefer betting on sports to playing casino games or poker can do so at the PlayMGM site, which is easily reached from the Borgata Online site.
There, players can bet on thousands of sporting events and also expect the same level of customer service they would receive at Borgata Online.
Borgata is a world famous brand in the gambling industry and now its casino and poker brands are available online. If you are looking to play the best online slots and casino card games in the world and receive a high level of customer service while playing , joining Borgata Online Casino is one of your best options.
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What customer support options are available at Borgata Online Casino? Borgata Online customer support agents are available via telephone and email.
The Android app is available at Borgata Casino online desktop site. The iOS app, on the other hand, is available for download in the App Store.
Either way, the developers responded in great fashion to the overwhelming need to provide Borgata online gambling opportunities on the go.
There are also daily jackpots and other app-exclusive promos, which add even more thrills to the gameplay.
Borgata online bonus code consists of two parts and looks excellent value for new players. The first part is a no deposit bonus of USD This one is available to everyone as soon as they confirm identity — as there is no Borgata online promo code.
The bonus expires after 14 days, where only playing Slots brings towards a wagering requirement of 1x.
Additionally, Borgata online casino offers new members a great deposit bonus, matching the initial deposits with bonus money up to USD The wagering requirement here stands at 15x the bonus balance, and the players have 14 days to release the funds.
If the bonus expires, the bonus money, as well as the money derived from it, will be removed from the account. More details are available in My Borgata online section and the full Borgata online terms and conditions available in plain sight when grabbing the bonuses.
The FAQ comes very interactively and helpful on many occasions. Players choose categories of their query among General, Poker or Casino issues, click the most frequently asked questions to try and get to the bottom of it.
The Borgata online customer service can be reached through many channels available by clicking Contact Us at the bottom of the page.
There you'll again get an interactive FAQ, but you can scroll down and fill in a contact form. That ultimately sends an e-mail with your message.
Also, there is a Borgata online casino live chat service, which is undoubtedly the quickest way to get to a representative during the working hours together with a phone line shown just below the contact form.
The customer support agents are friendly and knowledgeable, which will often make solving even the most frustrating problem in better spirits.
As with many of the prominent online casinos, Borgata offers several payment options for players to move their money in and out.
Ultimately, the players can now also deposit cash via PayNearMe at their local 7-Eleven, which does go a long way to ease the process as well. The ETA on the payouts is indicated with every method, and the waiting times do not exceed 14 days.
The operator does not set the Payouts limits, and they are only dictated by the payment processors. This does allow great flexibility and serves the players in a great manner.
But it also adds some options for players to get to their money. The cooperation with PayNearMe alone allows withdrawals at more than 66, places across the country.